Marc Emmons

Throughout my business journey and career, I’ve steadfastly upheld the principle that customer service reigns supreme. Whether it’s ensuring guests have an unforgettable experience or empowering employees to reach their aspirations, prioritizing exceptional service is paramount. As leaders, the quality of our service sets the tone and standard for our organizations. Here is an article that I wrote and was published in Glamping Business America For Fun and For Free: Making customer service a business differentiator.