Builder, Maker, Problem Solver

Technical & Transformation Leader

I drive strategic automation and operational excellence, transforming complex challenges into innovative solutions. With 17+ years of experience, I deliver technology-driven transformation and measurable results across diverse industries.

View My Work
Marc P. Emmons

About Me

Delivering technology-driven transformation and operational excellence

Results-driven executive with 17+ years of experience in strategic automation, AI integration, and digital transformation. I specialize in leading cross-functional teams to deploy innovative solutions that deliver measurable operational improvements and cost reductions.

My expertise spans from building mobile applications like iSidekick to managing enterprise infrastructure and negotiating multi-million dollar contracts. I thrive on complex transformation programs that require both technical acumen and strategic vision.

AI & Automation
Strategic Sourcing
Process Engineering
Project Leadership
App Development
API Integration

Experience

AI / Automation Transformation Leader
May 2024 - Present
WorkP2P | Kent, WA
  • Led all technical initiatives, driving development, IT infrastructure strategy, and automation programs.
  • Developed and launched iSidekick, an iOS productivity app supporting individual and team workflows.
  • Automated the invoicing process using Python, significantly cutting manual work hours and errors.
  • Integrated shipping APIs (FedEx, USPS, UPS) to enable real-time tracking and enhance customer service.
  • Developed shipment operations application which tracks all packages for events nationwide.
Owner Operator
February 2021 - January 2024
Olympic Wilderness Basecamp | Hoodsport, WA
  • Spearheaded all facets of the business, overseeing its inception and seamless daily operations.
  • Leveraged market trends and data analysis to inform pricing strategies and drive revenue growth.
  • Successfully developed and managed capital expenditure (CapEx) and operating budgets to ensure profitability.
  • Built and executed a comprehensive social media presence and effective marketing strategy.
  • Cultivated strategic partnerships and leveraged cross-market opportunities for business expansion.
  • Monitored and analyzed key performance metrics, including RevPAR, to enable data-driven decision-making.
Director of Operational Excellence
January 2017 - February 2021
Point to Point Transportation | Seattle, WA
  • Formulated overarching strategy and facilitated scaling of organizational capacity to meet service demands.
  • Redesigned warehouse operations, introduced asset management, outsourced logistics, and implemented new shipping software.
  • Developed and executed an employee recognition program to strengthen company culture.
  • Coached management teams to exceed client expectations and deliver results.
  • Established company-wide policies and procedures to promote associate growth and development.
  • Oversaw vendor management operations to ensure cost-effective achievement of targets.
Senior Vendor Account Manager
September 2012 - August 2016
Microsoft | Redmond, WA
  • Managed 70 event marketing suppliers with $120M annual spend.
  • Orchestrated a three-year sourcing strategy to mitigate risk and improve service delivery.
  • Evaluated and restructured event shipping processes, generating $240K in savings within 90 days.
  • Negotiated new pricing models with key suppliers, driving consistent and predictable cost reductions.
Senior Director of Strategic Procurement
January 2008 - June 2012
Hawaiian Airlines | Honolulu, HI
  • Led enterprise-wide transformation initiatives, consolidating vendor contracts and outsourcing agreements for $10M in annual savings.
  • Directed a communications mapping project to streamline interdepartmental collaboration.
  • Negotiated outsourcing initiatives with a total contract value of $50M.
Senior Director of Transformation
June 2006 - January 2008
Hawaiian Airlines | Honolulu, HI
  • Achieved annual savings of $10M by effectively negotiating optimal pricing, master service agreements and statements of work for call center, accounting and IT functions.
  • Directed a major communications mapping project that streamlined official and unofficial interdepartmental communications.
  • Led the outsourcing initiatives for call center, IT, and accounting with contract value of $50M.
Director of Enterprise Infrastructure
January 2004 - June 2006
Hawaiian Airlines | Honolulu, HI
  • Managed 225-server operational environment with VMware on Dell Blade Servers, supervising six managers and 37 staff.
  • Controlled $5.5M operating budget for IT and support services.
  • Renegotiated union agreements to achieve cross-utilization clauses, saving $800K annually.
  • Developed a three-year technical roadmap to transform operations, securing executive buy-in and managing implementation.

Portfolio

iSidekick Productivity App

Built and launched a comprehensive iOS productivity application supporting individual and team workflows. The app streamlines task management and enhances productivity for users across various industries.

iOS Development Product Management

Python Automation Solutions

Automated critical business processes including invoicing systems using Python, significantly reducing manual work hours and eliminating errors. Integrated shipping APIs for real-time tracking capabilities.

Python API Integration Process Automation

BetterTogether.social

BetterTogether.social is a comprehensive, enterprise-grade community management solution built with cutting-edge web technologies. This full-stack application delivers a complete ecosystem for building online communities, featuring real-time messaging, advanced content creation with rich text editing, live video rooms, and a sophisticated learning management system supporting multiple course formats. With built-in moderation tools, gamification systems, subscription management, and accessibility compliance (WCAG 2.2 AA), the platform empowers community creators to build engaged, scalable communities while providing members with seamless experiences across devices.

Process Automation Full Stack Development Process Engineering

Shipping Operations Center

Developed a sophisticated shipping management application that streamlines the entire logistics workflow from event creation to final delivery. The platform features intelligent package tracking with automated FedEx/UPS/USPS integration. Key innovations include package check-in system supporting both web and mobile barcode scanning, automated status emails, SMS integration, and custom reporting. Built with React/TypeScript and Supabase, the platform provides real-time dashboard analytics, automated cron job processing, and a seamless user experience that transforms traditional shipping management into an efficient, error-resistant digital workflow.

Process Automation Full Stack Development Process Engineering

Let's Build Something Amazing

Ready to discuss your next transformation challenge? I'm always excited to explore new opportunities for automation, operational excellence, and strategic innovation.

Email Me Download Resume